Member consultation gets under way
What services should AIRMIC be providing, what are its most valued activities and how can it do more to support members?
These are some of the questions, as chief executive John Hurrell pushes ahead with the process of actively seeking out the views of members about the association’s direction. Last month he addressed a new members’ reception, urging them to come forward with their ideas. This month, on March 26, he will chair a lunchtime roundtable at AIRMIC where members will be invited to talk through some of the issues.
“I have been incredibly impressed by the level and quality of activity at AIRMIC, both within the secretariat and among the members who volunteer,” he said. “But any organisation, no matter how well run, needs to review what it does every now and then, and it’s a good time to take a fresh look.”
The review will concentrate on three areas of questioning: Is AIRMIC providing the right services? How can it do more to support risk managers and insurance buyers? And, how can it exploit web technology to increase participation, especially by those based outside the M25.
“This exercise is about re-emphasis and refocus, rather than revolution,” says Hurrell. “Members are busier than ever doing their day jobs, and it’s important that their time with AIRMIC is put to the best possible use. We have to focus – and ‘focus’ is an important word – on where we can make a real difference.”
The initiative has the strong backing of AIRMIC Council. In January, chairman Colin Campbell told AIRMIC News: “We’re a membership organisation and we should always make sure we’re delivering what our members want. In the coming year we shall be doing more to speak to members on a one-to-one basis. I feel our service is good, but there’s some way to go.”
