Remote Working (2021 survey themed report)

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Mental health risks: Organisations need to have processes and procedures their organisations in place to support people with mental health issues, such as having a support helpline. Some organisations have networks of mental health first aiders, who have undergone training to provide support to colleagues who need someone they can talk to about their concerns.

Talent retention: Talent retention is crucial for organisations to thrive, and people resilience becomes an imperative in the context of operating in a Covid-19 world.

Musculoskeletal disorders and back pain: The number of formal claims against employers relating to back pain and other musculoskeletal risks to employees is limited, but there is significant potential for this to increase both in relation to the pandemic period and beyond, given that hybrid working is set to become ‘business as usual’.

The benefits of remote working: Working from home is not just all about risks. Nearly three-quarters of respondents have seen greater productivity in their organisation as a result of remote working over the course of the pandemic. Many are also seeing greater quality in their organisation’s work performance.

The workplace of the future: As organisations seek to transition into more settled forms of remote or hybrid working, they should reconsider the purpose of the physical office.