Business Excellence - Module Two: The Business Model Dimension

There are four parts to the business model: organisations define value, create it, deliver it and capture residual value. Stakeholders who provide resources and help turn them into outputs (e.g. suppliers and employees) are key for value creation; however, customers are the stakeholders to whom value is delivered. The organisation captures residual value to share among providers of capital, government, senior executives and for reinvestment. The parts of the business model are linked and aligned. Risk professionals have an opportunity to engage with all parts of the model.

This module will include:

• How business models continue to evolve in response to a changing environment

• How corporate purpose and business models are aligned to business success and high performance

• The importance of reputation and sustainability in long term business success

• Effective integration of managing risk and insurance as part of business models

Download the Business Excellence 2025 Programme here