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WEBINAR: fastTrack - Claims principles and practice

29th June 2021 11:00 – 12:00

This will be a live streamed session, please use the following link to join.

https://attendee.gotowebinar.com/register/7396971487883099660 


This session will discuss the end-to-end claims process ensuring that attendees are able to take practical ideas into their everyday roles. The session will focus on 3 aspects:

What is needed to drive and deliver positive claims outcomes and experiences by demonstrating what good looks like. 

The importance of pre-loss planning and how early engagement can have a positive impact 

The key themes (i.e. sustainability) currently impacting the Claims environment and how these are being addressed.

By the end of the session, you will be able to:

State the key stages in the life of a claim and how they can be managed to achieve a positive claims outcome

Explain why pre-loss planning is so important to preparing for a loss 

Cite the key issues that are currently impacting the claims environment


Speakers:

Alastair Thomson, UK Head of Expert Property Claims, Zurich

Sarah Keeper, Expert Property Senior Claims Handler, Zurich