Our unique collaborative approach and vast areas of expertise ensure clients benefit from a personal and professional service. Working in close partnership with clients, we offer a genuinely bespoke approach supported by a range of services including forensic triage, desktop review, fire screen, water screen, full investigation and audits. Our Customer Charter, guarantees service standards and enables clients to get the information and support they want, when and how they want it.
A flexible and scalable business model allows us to quickly mobilise a team of scientific investigators to support clients, whether in response to a major incident or during a claims surge producing clear concise conclusions in every full investigation report.
Our dedication to quality and excellence is further re-enforced through our accreditation to ISO 9001 and compliance with ISO 17020. As the first fire and explosion team to receive an ISO 9001 accreditation, it cements our company philosophy of meeting our clients’ needs whilst ensuring the highest statutory and regulatory standards are met.